According to information services society and electronic commerce Act (Act 34/2002 of 11th July, LSSI), we provide you with the following information: Caprichos Creativos is a website created by ARMERO_ Branding Studio and is part of a professional activity. Such studio is located at Valencia, Calle Olivereta, 26 - 2, 46018 and with Fiscal Identification Number B-98163165. As it is a professional studio, it does not need to be registered in the Company House. Caprichos Creativos dominium is also property of RAFA ARMERO S.L., and has been registered on 4th September 2007.
Orders processing:
Orders will be processed only by Caprichos Creativos by the means established on this website. This processing will be carried out as long as the client´s registration forms are correctly filled in. Caprichos Creativos will email clients a registration confirmation to the email address indicated in said form, confirming this way the subscription as a new client. In the hypothetical case that this confirmation is not received, please inform us by email.
Should your order not be available in stock, Caprichos Creativos will notify the client with the appropriate solutions. Once the decision has been made, please contact Caprichos Creativos as soon as possible by using the available methods offered by the Customer Service Department.
Payment methods, taxes and delivery:
The client will choose a payment method among the following:
a) By PayPal: System that allows credit card payments, debit card payments or bank transfer as well as safe purchases without having to reveal the credit card number. For further information about this system, contact PayPal Spain.
b) Bank transfer: For bank transfers, you will receive an email with all the information about your order and the bank account number where you must pay in the resulting amount of your order. When paying in, you must clearly indicate the payee and the concept, which corresponds to the order number that will be sent to you. Once you have paid in, you must email us back your payment proof. As soon as we are notified of the payment we will send you a confirmation email and that is the moment when we will process the delivery of the product(s).
As Caprichos Creativos does not facilitate goods or services by electronic transfer, the website becomes the contact means to perform its activity, the products that are sold are subject to IVA (Spanish tax). Such IVA is included in the purchase price (that is, IVA is included in the final price).
Residents in extra-communitary countries:
Purchases carried out by natural persons and legal entities resident in extra-communitary countries are exempt from IVA (Spanish tax) so the marked price in the products will be the final price, independently from the obligation of including IVA. Orders won´t be delivered to Post Office Boxes.
For this system of purchase/delivery and due to its fiscal regime, the corresponding geographical territories are considered extra-communitary: Canary Islands, Ceuta and Melilla.
We remind you that in the price indicated for the shipping, the import taxes are not included (customs duty), which will be paid in cash in the destination point by the recipient of the freight. The purchase system is subdued to the current Spanish legislation, therefore the sales operation will be understood as carried out by Caprichos Creativos at Calle Olivereta 26-2, 46018 de Valencia.
Delivery times:
Delivery times may vary depending on the type of delivery method chosen by the user. For this purpose, in the purchase form there is an option to specify the type of delivery that is most convenient in each case.
Approximate delivery due dates (agency):
SPAIN
Delivery to Valencia urban areas from 24 to 48 hours. The rest of Spain from 48 to 72 hours.
INTERNATIONAL
It depends on the country of destination. Feel free to consult with us: info@caprichoscreativos.com
* Weekend and bank/public holildays not included.
Deliveries will be carried out by the means and companies contracted for that purpose by Caprichos Creativos. Should other shipping companies be contracted affecting the delivery times and the shipping fees, such information would be notified to the user in order to let them know the time and the cost of their order.
Caprichos Creativos will be freed from the fulfillment of all its obligations of delivery times and declines all responsibility in the following cases a) Full of partial default of payment of the order by the client. b) Failure to notify or inaccuracy of information that the client must provide in their orders. As for the rest, it shall be ruled by the current Spanish legislation.
Complaints:
As it is established by laws, the client shall have a period of 7 days to evaluate their order after which it can be returned should the client not be satisfied. The items must be returned in perfect condition, without signs of usage or damages and always in their packaging. Customer pays return shipping charges.
The client has 30 days to make a claim if their order is found to be faulty. The confirmation order date, provided by Caprichos Creativos to the client, shall come into effect as time proof for claims. The client must contact Caprichos Creativos by using the means offered by the Customer Service Department. For further questions or controversy information, we will act according to dispositions based on the current Spanish legislation.
privacy policy:
In compliance to the disposition of 15/1999 Organic Law On Personal Data Protection of 13th December, Caprichos Creativos users are informed that the data they may provide shall be treated and gathered on a automated file that is property of RAFA ARMERO S.L. Such data shall be treated with the aim to manage the orders of our users as well as to provide better and more efficient services, information that may be of their interest, special offers, promotions, events and initiatives that may be beneficial for our clients. For that, our data won´t be pass to third parties or be used for purposes different to the purposes earlier described. On each form, the information related to personal data protection policy will be provided to guarantee the user´s right of information. In the same way, we guarantee your rights of access, cancelation or opposition; just email us at protecciondatos@caprichoscreativos.com explaining your enquiry according to what is established by the LOPD (Organic Law on Personal Protection Data). You can also visit us at the following address: Calle Olivereta, 26 - 2, 46018 de Valencia.
Orders processing:
Orders will be processed only by Caprichos Creativos by the means established on this website. This processing will be carried out as long as the client´s registration forms are correctly filled in. Caprichos Creativos will email clients a registration confirmation to the email address indicated in said form, confirming this way the subscription as a new client. In the hypothetical case that this confirmation is not received, please inform us by email.
Should your order not be available in stock, Caprichos Creativos will notify the client with the appropriate solutions. Once the decision has been made, please contact Caprichos Creativos as soon as possible by using the available methods offered by the Customer Service Department.
Payment methods, taxes and delivery:
The client will choose a payment method among the following:
a) By PayPal: System that allows credit card payments, debit card payments or bank transfer as well as safe purchases without having to reveal the credit card number. For further information about this system, contact PayPal Spain.
b) Bank transfer: For bank transfers, you will receive an email with all the information about your order and the bank account number where you must pay in the resulting amount of your order. When paying in, you must clearly indicate the payee and the concept, which corresponds to the order number that will be sent to you. Once you have paid in, you must email us back your payment proof. As soon as we are notified of the payment we will send you a confirmation email and that is the moment when we will process the delivery of the product(s).
As Caprichos Creativos does not facilitate goods or services by electronic transfer, the website becomes the contact means to perform its activity, the products that are sold are subject to IVA (Spanish tax). Such IVA is included in the purchase price (that is, IVA is included in the final price).
Residents in extra-communitary countries:
Purchases carried out by natural persons and legal entities resident in extra-communitary countries are exempt from IVA (Spanish tax) so the marked price in the products will be the final price, independently from the obligation of including IVA. Orders won´t be delivered to Post Office Boxes.
For this system of purchase/delivery and due to its fiscal regime, the corresponding geographical territories are considered extra-communitary: Canary Islands, Ceuta and Melilla.
We remind you that in the price indicated for the shipping, the import taxes are not included (customs duty), which will be paid in cash in the destination point by the recipient of the freight. The purchase system is subdued to the current Spanish legislation, therefore the sales operation will be understood as carried out by Caprichos Creativos at Calle Olivereta 26-2, 46018 de Valencia.
Delivery times:
Delivery times may vary depending on the type of delivery method chosen by the user. For this purpose, in the purchase form there is an option to specify the type of delivery that is most convenient in each case.
Approximate delivery due dates (agency):
SPAIN
Delivery to Valencia urban areas from 24 to 48 hours. The rest of Spain from 48 to 72 hours.
INTERNATIONAL
It depends on the country of destination. Feel free to consult with us: info@caprichoscreativos.com
* Weekend and bank/public holildays not included.
Deliveries will be carried out by the means and companies contracted for that purpose by Caprichos Creativos. Should other shipping companies be contracted affecting the delivery times and the shipping fees, such information would be notified to the user in order to let them know the time and the cost of their order.
Caprichos Creativos will be freed from the fulfillment of all its obligations of delivery times and declines all responsibility in the following cases a) Full of partial default of payment of the order by the client. b) Failure to notify or inaccuracy of information that the client must provide in their orders. As for the rest, it shall be ruled by the current Spanish legislation.
Complaints:
As it is established by laws, the client shall have a period of 7 days to evaluate their order after which it can be returned should the client not be satisfied. The items must be returned in perfect condition, without signs of usage or damages and always in their packaging. Customer pays return shipping charges.
The client has 30 days to make a claim if their order is found to be faulty. The confirmation order date, provided by Caprichos Creativos to the client, shall come into effect as time proof for claims. The client must contact Caprichos Creativos by using the means offered by the Customer Service Department. For further questions or controversy information, we will act according to dispositions based on the current Spanish legislation.
privacy policy:
In compliance to the disposition of 15/1999 Organic Law On Personal Data Protection of 13th December, Caprichos Creativos users are informed that the data they may provide shall be treated and gathered on a automated file that is property of RAFA ARMERO S.L. Such data shall be treated with the aim to manage the orders of our users as well as to provide better and more efficient services, information that may be of their interest, special offers, promotions, events and initiatives that may be beneficial for our clients. For that, our data won´t be pass to third parties or be used for purposes different to the purposes earlier described. On each form, the information related to personal data protection policy will be provided to guarantee the user´s right of information. In the same way, we guarantee your rights of access, cancelation or opposition; just email us at protecciondatos@caprichoscreativos.com explaining your enquiry according to what is established by the LOPD (Organic Law on Personal Protection Data). You can also visit us at the following address: Calle Olivereta, 26 - 2, 46018 de Valencia.